Last updated: 29 October 2026

These Terms of Sale apply to every order placed on Geedup Co. US at us.geedupclothing.com (the "Store"). In these terms, "Geedup", "we", "us" and "our" mean Geedup Co., and "you" means the person placing the order. By placing an order you agree to these terms, together with our Shipping Info, Returns & Exchanges Policy and Privacy Policy. Please read them before you buy.

1. Who can buy

You must be at least 18 years old, or have the consent and supervision of a parent or guardian, to place an order. You agree that the information you give us at checkout is true, complete and current, and that you are authorised to use the payment method you provide.

2. Our products

• Geedup releases limited collections. Once a style sells out, it is generally not restocked, and all products are subject to availability.
• We take care to show our products accurately, but colours, textures and finishes can look slightly different depending on your screen. Please check our Size Guides and Product Care information before ordering.
• Product images are for illustration. Minor variations in garment placement, embroidery and print are a normal part of production and are not a fault.

3. Prices and currency

• All prices on the Store are shown and charged in US dollars (USD).
• Geedup covers all duties and import taxes on orders delivered to the USA. You will not be charged duties or import taxes on delivery for a US order.
• Shipping charges, if any, are shown at checkout before you pay.
• We work hard to make sure prices and product details are correct. If an item is listed at an obviously incorrect price or with incorrect information because of an error, we may cancel any order for that item and give you a full refund, even after we have sent an order confirmation.

4. Sales, promotions and discount codes

• Sale prices, promotions and discount codes apply only for the period and to the products stated, and while stock lasts.
• Unless a promotion says otherwise, discount codes cannot be combined, cannot be applied to orders already placed and have no cash value.
• We may end, change or withdraw a promotion or discount code at any time, and we may cancel orders that use a code obtained or applied in breach of its conditions.
• Items bought on a promotion, discount, sale or clearance event are final sale and are not eligible for return or exchange, except where they are faulty (see section 9).

5. Placing an order

• When you place an order you are making an offer to buy the items in your cart. The automatic order confirmation email only confirms that we have received your order; it is not our acceptance of it.
• A contract for the sale is formed when we dispatch your order and send you a shipping confirmation.
• Our releases are high-demand. We may refuse or cancel any order, or limit the quantity per customer, household or payment method, including where we reasonably suspect automated purchasing ("bots"), reselling, fraud, or an order placed with incorrect information. If we cancel an order after you have paid, we will refund the amount you paid to your original payment method.
• Occasionally an item can sell out while your order is being processed. If we cannot supply an item you ordered, we will let you know and refund you for that item.

6. Payment

Payment is taken in full at checkout using the payment methods shown there. Some payment options, such as buy-now-pay-later services, are provided by third parties and are subject to that provider's own terms and approval. Your order may be cancelled if payment cannot be verified or authorised.

7. Shipping and delivery

• Shipping options, costs and estimated delivery times are set out on our Shipping Info page and shown at checkout. Delivery times are estimates, start once your order has been processed and dispatched, and do not include processing time or delays caused by carriers, customs, weather or busy sale periods.
• Our warehouse processes orders Monday to Friday, excluding public holidays. Orders are typically processed within 24 business hours, excluding weekends and busy sale periods.
• Please check your delivery address carefully at checkout. We can only try to change an address in the short window before an order is dispatched, and we are not responsible for orders delivered to an incorrect address provided at checkout.
• Risk of loss or damage passes to you when your order is delivered to the address you provided. If your order is lost or arrives damaged in transit, please contact us and we will work with the carrier to resolve it.
• You can follow your order from the tracking link in your shipping confirmation email, or see Track Your Order.

8. Returns, exchanges and refunds

Returns and exchanges are governed by our Returns & Exchanges Policy. In summary:

• Change of mind: eligible full-price items can be exchanged or returned for store credit (issued as a gift card with no expiry) within 30 days of purchase. Items must be unworn, unwashed and unused, with all original tags attached.
• Request first: you must lodge your return through our US returns portal before sending anything back, and ship it within 14 days of receiving your order. We are not responsible for items sent back without an approved return request.
• Return shipping: you are responsible for the cost of returning items to us, unless the item is faulty.
• Refunds: refunds to your original payment method are provided only for faulty items returned within 30 days of purchase. Delivery charges are not refunded.
• Not eligible: gift cards, and items bought on a promotion, discount, sale or clearance event, cannot be returned or exchanged unless faulty.
• Exchanges: exchanges are subject to stock availability, and replacement items are not reserved until your return has been received and processed.
• Cancellations: if we agree to cancel an order at your request, the amount paid is issued as store credit with no expiry.

9. Faulty items

If an item you receive is faulty, please contact Customer Care with your order number, email address and photos of the fault before sending it back. Where an item is confirmed faulty and returned within 30 days of purchase, we will replace it (subject to stock) or refund it to your original payment method. Normal wear and tear, damage caused by misuse or by not following the care instructions, and minor production variations are not faults.

10. Gift cards

• Gift cards are digital and delivered by email to the address given at checkout.
• Gift cards can be used towards purchases on this Store only, are not refundable and cannot be redeemed for cash, except where required by law.
• Treat your gift card code like cash. We are not responsible for lost or stolen codes or codes used without your permission.

11. Intellectual property

All content on the Store, including the Geedup name, logos, designs, artwork, photography and text, is owned by or licensed to Geedup and protected by intellectual property laws. You may not copy, reproduce or use it for commercial purposes without our written permission. Buying a product does not give you any rights in our trademarks or designs.

12. Our liability

Nothing in these terms limits any rights you have under consumer protection laws that cannot be excluded. Subject to those rights, and to the extent permitted by law, our total liability for any order is limited to the amount you paid for that order, and we are not liable for any indirect or consequential loss, or for delays or failures caused by events beyond our reasonable control (such as carrier, customs or weather delays).

13. Privacy

We collect and use your personal information as described in our Privacy Policy.

14. Changes to these terms

We may update these Terms of Sale from time to time. The version published on this page when you place your order applies to that order.

15. Contact us

Questions about these terms or your order? Visit our Help Desk or email enquiries@geedupclothing.com. Customer Care hours are 9.00am to 5.00pm AEST, Monday to Friday, excluding public holidays.